Privacy Policy | Rajan Bookings

1. Introduction

At Rajan Bookings, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our travel booking platform, or engage with our services.

By using our services, you consent to the data practices described in this policy. We adhere strictly to data protection laws and strive to be completely transparent about our data handling processes.

2. Data Collection

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, date of birth, gender, passport details, and nationality.
Contact Information: Email address, phone number, and physical address.
Payment Data: Credit card details, billing address, and transaction history (processed securely through PCI-DSS compliant payment gateways).
Travel Preferences: Dietary requirements, seating preferences, frequent flyer numbers, and special assistance needs.
Technical Data: IP address, browser type, device information, and website usage data collected via cookies.

3. How We Use Data

Your data is utilized for the following core purposes:

To process and fulfill your travel bookings (flights, hotels, tours).
To communicate with you regarding your itinerary, booking confirmations, and travel updates.
To provide customer support and respond to your inquiries.
To personalize your experience and offer relevant travel recommendations.
To process payments and prevent fraudulent transactions.
To comply with legal obligations, such as sharing passenger manifests with airlines and immigration authorities.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our platform and store certain information. Cookies help us analyze website traffic, remember your preferences, and deliver targeted advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, this may limit your ability to use some features of our website.

5. Third-Party Sharing

We do not sell your personal data. We only share your information with trusted third parties necessary for fulfilling your travel arrangements:

Service Providers: Airlines, hotels, car rental agencies, and tour operators involved in your itinerary.
Technology Partners: IT service providers, payment processors, and analytics platforms.
Legal Authorities: When required by law, subpoena, or to protect our legal rights, we may disclose your information to law enforcement or regulatory bodies.

6. Data Security

We employ industry-standard security measures, including SSL encryption, secure servers, and regular security audits, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data ("right to be forgotten").
The right to restrict or object to our processing of your data.
The right to data portability.

8. Contact the DPO

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please contact our Data Protection Officer:

Data Protection Officer
Rajan Bookings
Email: dpo@rajanbookings.com
Phone: +91 98765 43211